Pre-purchase vehicle inspection

Site Terms


These terms and conditions (“Site Terms”) are a legal agreement between you and My Car Inspectors Limited (“us” or “we”) for your use of our website (and its subdomains) at and/or our app also called My Car Inspectors (the “Site”), as appropriate. By accessing or using our Site, you agree to be bound by these Site Terms. If you do not agree to these Site Terms, we do not grant you permission to use our Site.We recommend that you print a copy of these Site Termsfor future reference.

My Car Inspectors is a platform for linking independent mechanics (“Mechanics”)with customers looking for a vehicle inspection prior to purchasing a vehicle (the “Platform”).

These Site Terms shall apply in all circumstances to your use of our Site. There are additional terms that relate to the booking of aMechanic (the “Booking Policy”). In the event of a conflict between these Site Terms and the Booking Policy in relation to a booking of a Mechanic, the Booking Policy shall take precedence.

1. What’s in these Site Terms?

1.1 Clink on the links below to go straight to more information on each area:

2. Who we are and how to contact us

2.1 Our Site is operated by My Car Inspectors Limited. We are registered in England and Wales under company number 10694525 and have our registered office at 28 Winterton House, 4 Maida Vale, London, W9 1SP.

2.2 To contact us, please email

3. There are other terms that may apply to you

3.1 These Site Terms refer to the following additional terms, which also apply to your use of our Site:

3.1.1 Privacy Policy

3.1.2 Acceptable Use Policy

3.1.3 Cookies Policy

3.2 As stated above, if you make a booking through our Site, our Booking Policy will apply.

4. How you may use our Site

4.1 You may view, use and display our Site only for information purposes and as otherwise intended by these Site Terms. We may revoke the permission and/or rights granted in these Site Termsat any time without notice and with or without cause.

4.2 You must not use the Site: (a) in any unlawful manner, for any unlawful purpose or to act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses or harmful data, into the Site or any operating system used by the Site; (b) in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; (c) to collect or harvest any information or data from the Site or our systems or attempt to decipher any transmissions to or from the servers running the Site; (d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Site Terms; or (e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). You may not carry out any data mining or similar data gathering or extraction methods on the Site.

5. We may make changes to these Site Terms

5.1 We amend these Site Terms from time to time. Every time you wish to use our Site, please check these Site Terms to ensure you understand the terms and conditions that apply at that time.

6. We may make changes to our Site

6.1 We may update and change our Site from time to time. This may be for technical reasons (such as maintenance or improving the usability of our Site), or to reflect changes to our services, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.

7. We may suspend or withdraw our Site

7.1 Our Site is made available free of charge. We do not guarantee that ourSite, or any content on it, will always be available or that access to it will be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business or operational reasons, or any other reason. We will try to give you reasonable notice of any suspension or withdrawal.

7.2 You are responsible for ensuring that all persons who access our Site through your internet connection are aware of these Site Terms and other applicable terms and conditions governing your access to and use of the Site, and that they comply with them.

8. Our Site is only for users in the United Kingdom

8.1 Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate for use or available in other locations.

9. You must keep your account details safe

9.1 If you choose, or you are provided with, a user identification code or name, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

9.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Site Terms.

9.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at

10. How you may use material on our Site

10.1 We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

10.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

10.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

10.4 Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

10.5 Unless you are a Mechanic registered to the Site, you must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

10.6 If you print off, copy or download any part of our Site in breach of these Site Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

11. Do not rely on information on our Site

11.1 The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

11.2 Prices and details of services on our Site are subject to change without notice. All services are subject to availability and we give no guarantees in this regard.

11.3 Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

12. We are not responsible for websites we link to

12.1 Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.

13. User-generated content is not approved by us

13.1 TheSite includes information and materials uploaded by other users of the Site. Mechanics provide information about themselves and their services on the Platform (“Mechanic Postings”).

13.2 We require our Mechanics to provide accurate, complete and up-to-date information in their MechanicPosting, and we take reasonable steps to ensure that the Mechanics have adequate experience. However, we cannot verify all aspects of each Mechanic Posting and therefore are not responsible for any inaccuracies.

13.3 The views expressed by other users on our Site do not represent our views or values.

13.4 If you wish to complain about information and materials uploaded by other users please contact us at

14. Our responsibility for loss or damage suffered by you

14.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Subject to clause 14.2 and clause 14.4 (below), all other liability we have to you is excluded to the fullest extent permitted by law.

14.2 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our Booking Policy .

14.3 Please note that we only provide our Site for domestic and private use, unless you are a Mechanic. Unless you are a Mechanic, You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.4 If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

15. How we may use your personal information

15.1 We will only use your personal information as set out in our Privacy Policy .

16. Uploading content to our Site

16.1 Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our Acceptable Use Policy .

16.2 You warrant that any such contribution you make does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

16.3 Any content you upload to our Site will be non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you hereby grant us and other users of our Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload below.

16.4 We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

16.5 We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy .

16.6 You are solely responsible for securing and backing up your content.

17. Rights you are giving us to use material you upload

17.1 When you upload or post content to our Site, you provide to us a worldwide, non-exclusive, perpetual, irrevocable, sub-licensable, transferable, royalty-free licence to publish, display, reproduce, modify, create derivative works and commercially exploit that content.

18. We are not responsible for viruses and you must not introduce them

18.1 We do not guarantee that our Site will be secure or free from bugs or viruses.

18.2 You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

18.3 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

19. Rules about linking to our Site

19.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

19.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Site from any website that is not owned by you.

19.3 Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page.

19.4 We reserve the right to withdraw linking permission without notice.

19.5 The websiteto which you are linking must comply in all respects and at all relevant times with the content standards set out in our Acceptable Use Policy .

19.6 If you wish to link to or make any use of content on our Site other than that set out above, please contact

20. Which country’s laws apply to any disputes?

20.1 These Site Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.